As COVID-19 continues to change our lives and the way we interact, our commitment to serving you remains unchanged. While many of us are working remotely from home, we are still here to answer questions, guide you through the application and admission process, and do whatever we possibly can to help you to make informed decisions on your journey toward Burman University.
As part of that effort, we’re providing these FAQs to help during these very unusual times.
How can I contact someone about becoming a student at Burman?
Even though we have transitioned all non-essential employees to working remotely, we can still serve you. The best way to contact us is through email. We are here to support you and answer any questions you may have in a timely manner.
- General Information: email@example.com
- Enrolment Advisors: firstname.lastname@example.org or email@example.com
- Admissions: firstname.lastname@example.org
What if I want to visit the Burman University campus?
Some students find it helpful to visit our campus so they can get a feel of what life might be like at Burman University. However, to ensure the safety of our students, staff, faculty, and guests from the global impact of COVID-19, we have cancelled face-to-face visits and tours until further notice. We are developing online resources for a virtual campus visit. If you would more information please email email@example.com
When will I be able to take on-campus classes?
Our current students finished their semester via distance learning. This was a decision made by our administration to comply with the instructions given to us by the Government of Alberta.
We are monitoring the situation and will switch back to normal operations when it is safe to do so. Continue to check our website for ongoing updates.
Will my application or admission decision be delayed?
No! The Admissions office is still working full-time and you can expect to hear from Admissions within two weeks of completing your application.
What if I can’t take the provincial/diploma exams because they are cancelled?
Burman University will evaluate you for admission based on the class grades listed on your transcripts.
What if I can’t take the TOEFL /IELTS test because neither is being offered?
TOEFL offers a home edition test. More information can be found here: https://www.ets.org/s/cv/toefl/at-home/. The minimum required TOEFL score is 83.
We are also accepting the Duolingo English test. More information can be found here: https://englishtest.duolingo.com/home. The minimum required score is 110.
I’m applying as a transfer student and my classes have been moved online. Will my credits transfer?
Our regular transfer policy still applies. Consult the Academic Calendar (page 31 ) to review the transfer policy.
What if I want to postpone my acceptance?
Email firstname.lastname@example.org to request a deferment. We understand if you want to re-evaluate your travel plans and postpone starting university. We are happy to accommodate you as best we can.
What if COVID-19 is still active in September? Will the semester be cancelled?
Burman is preparing for a fall face-to-face semester. We are continually monitoring the situation and if COVID-19 is still a significant problem we will make the decision in early August as to how we are moving forward for this upcoming fall. Please be confident that Burman’s course delivery will proceed. The faculty are dedicating a significant portion of their summer to training that will ensure effective course delivery through online options if needed.
How can I connect with my Academic Advisor?
To be able to connect with your Academic Advisor, you must first make sure that you have paid your confirmation deposit. If you have not done so, please contact Student Financial Services at email@example.com or call 1-800-661-8129, option 2. Once you have done that, please contact your Academic Advisor to speak with them about registering for classes.
Division of Arts & Business - Trina Hosking, firstname.lastname@example.org
Division of Science - Bonita Campbell, email@example.com
School of Education - Julie Grovet, firstname.lastname@example.org
How do I register for classes?
In order to register for classes, you must be in contact with your Academic Advisor. You will discuss with them your proposed classes for the semester, and they will walk you through the process.
Is the Student Financial Services office still available if I have questions or need assistance?
Yes, the Student Financial Services office is available. Our team of Financial Aid Officers will be able to guide you on what options are available to you. You can contact them at email@example.com or call 1-800-661-8129, option 2.
How will COVID-19 outbreak affect my Student Visa?
There is a possibility that your student visa will take longer to process, which may cause you to defer until the Winter semester or the next school year. If you need to defer, please contact Admissions at firstname.lastname@example.org.
You may be wondering how else COVID-19 is affecting Burman University. Click here to find ongoing updates regarding COVID-19.