Frequently Asked Questions
As COVID-19 continues to change our lives and the way we interact, our commitment to serving our current and future students remains unchanged. Burman has announced that our Fall 2020 term will be a hybrid system. Please click this link to read the official re-launch statement.
We are still here to answer questions, guide students through the application and admission process, and do whatever we can to help you make informed decisions. As part of that effort, we’re providing this FAQ to help during these very unusual times. As plans are finalized and developed we will continue to update this FAQ.
The plans developed reflect the current reality set by our provincial health and government officials. As protocols are updated Burman will adjust to the new directives set by health and government officials.
How will classes be delivered for Fall 2020 term?
Our classes for Fall 2020 will be delivered online. Faculty are going through training and receiving support to adapt our face-to-face courses to online courses. Burman will continue to provide quality learning for our current and incoming students.
Can I come back to campus?
Yes! The government of Alberta has provided a relaunch guide for post-secondary institutions and Burman will follow the directives and guidelines stated by the province and its health officials. The health and safety of our students, faculty, and staff are our highest priority and plans are in place and will continue to be developed to safeguard our campus and community. Due to government and health guidelines for physical distancing, residence space will be limited on campus.
What will spiritual programming look like in our hybrid system?
Spiritual programming (Vespers, Power Up, Church Service, etc…) will be happening in person with physical distancing protocols in place. These programs will also be provided online in order to meet the needs of both our students on and off campus.
Will we have an athletic program?
Burman Athletics will not participate in league play for the Fall of 2020. We will follow government guidelines for reopening our athletic programs. The decision for the Winter semester league play has not yet been determined. Options are available for other activities like the Acronaires who are eligible to be a cohort group. Intramural play is being studied as to what can be offered under the direction of government protocols.
Academic Campus Life – On Campus and Online
Will classes be synchronous or asynchronous?
Will classes be synchronous or asynchronous? It's difficult to provide a one-size-fits-all answer! Your professors are experts in their fields. They may choose to engage you, the students, synchronously or asynchronously depending on the course content or material that needs to be taught. Please contact your department for details on how their classes will be offered.
How will labs happen?
As part of Burman University’s flexible, hybrid approach to the Fall 2020 term, there may be a choice of in-person lab and practical experiences for those who choose to be on campus. Virtual lab options will also be available to students. Charges to students for these labs reflect the costs from the publishers. Moreover, your lab instructors still spend time instructing and assessing these labs.
How will testing and assessment be approached?
Assessment is a vital part of any course. Your professors are familiar with multiple methods of assessing student learning in a remote learning environment that not only safeguard the integrity of the exams but also reduce anxiety of students.
Residence Hall Life
Will I be able to have a roommate? If not, will I be paying for double or single occupancy?
The Residence Halls at Burman University will be following all necessary guidelines from health and government officials. Residents will be assigned a single occupancy room but charged double occupancy rates.
When will the residence halls be re-opening? Will there be assigned check-in dates/times?
The Residence Halls are currently closed for renovations, cleaning and preparation for the new school year. We will be opening the residence halls to new and returning students on Friday, August 21, 2020 at 12:00 Noon.
How will I know that I have a reserved spot in residence?
There will be a non-refundable deposit of $150 to reserve a room for the fall semester.
Will Common Spaces be Open?
Physical distancing protocols will be implemented in our Residence Hall’s. The common areas will be rearranged to allow for physical distancing. Other common use areas, like the laundry room, will have access limited to allow for physical distancing.
Have the dorms been sanitized?
All Residence buildings, rooms, and hallways have undergone stringent sanitization in compliance with AHS standards.
Are Visitors Allowed in Our Rooms?
To ensure the safety of our residents, the Residence Halls will be open only to residents of each building. Room assignments will be handed out to ensure appropriate spacing between residents.
Will laundry facilities be available?
Yes, the same as there has always been. Lakeview Hall, Maple Hall, and Riverton Hall all have a laundry area in their buildings that will be open with cleaning protocols in place to ensure the safety of our residents.
How will the Vege adjust to COVID-19 Protocols?
Vege, our campus dining facility is committed to serve you, the students in the safest way possible! All cafeteria employees will wear appropriate PPE to ensure food safety. Frequent cleaning and sanitizing will be put in place.
How will food service take place?
Vege employees will serve students in lieu of the buffet line and quality self-serve options will also be available.
Are we able to eat in the cafeteria?
Seating in the cafeteria will reflect physical distancing. Group seating will be limited to eight individuals.
Tuition, Fees & Scholarships
Has this year’s tuition been reduced?
Burman has made the decision to not implement the planned 2% salary increase for faculty and staff scheduled for September 2020. This decision not to implement the faculty and staff increase has allowed us to reduce the 2020-2021 tuition rate to the 2019-2020 rate.
Why is tuition not lower since classes are online?
Although an organization set up to provide online education may be able to provide it at a significantly reduced cost because of differences in infrastructure requirements, Burman is set up for providing face-to-face instruction and has the infrastructure in place to provide that. In addition to maintaining that infrastructure we now have added costs of training and software for providing courses online. Burman does not save money by moving our classes online.
Will there be an adjustment in general fees?
Currently we are studying our General Fees and looking at areas that can be reduced. More information will be sent out once those decisions are finalized.
Will I be charged a single room charge?
For those living in Residence, single room occupancy will be charged the double occupancy rate.
Will my scholarships be affected?
Renewal of scholarships will not be affected by the lack of opportunities that COVID-19 presents. Please speak with our Student Finance staff so they can advise you on your scholarships and renewal.
Campus Safety – Student’s Responsibility
What is expected of me if I return to campus?
All Burman students have a responsibility to help prevent the spread. Take steps to protect yourself and others:
- practice physical distancing and wear a mask in public
- practice good hygiene: wash hands often for at least 20 seconds, cover coughs and sneezes, and avoid touching face
- monitor for symptoms: cough, fever, shortness of breath, runny nose or sore throat
- self-isolate for the legally-required 10 days if you have any symptoms that are not related to a pre-existing illness or medical condition
- take the COVID-19 self-assessment to access testing
If you have any symptoms of COVID-19 or have had close contact with anyone with a confirmed case of COVID-19 please call 811 and then the Burman University Student Services office 403.782.3381 ext.4033 or email firstname.lastname@example.org. Residence hall students should also contact their residence dean. Please self-quarantine until cleared.
Returning students arriving from outside of Canada must self-isolate and follow the protocols given by Government of Canada (https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html#ua). Residence Hall International students will be provided a room for self-isolation. Dining and laundry will be provided for. Students arriving from outside of Canada not residing in the dorm must contact Student Services for either on-campus accommodations during the 14-day isolation period or for providing a detailed and verifiable comprehensive plan of self-isolation for this 14-day period.
How can I contact someone about becoming a student at Burman?
Even though we have transitioned all non-essential employees to working remotely, we can still serve you. The best way to contact us is through email. We are here to support you and answer any questions you may have in a timely manner.
- General Information: email@example.com
- Enrolment Advisors: firstname.lastname@example.org or email@example.com
- Admissions: firstname.lastname@example.org
What if I want to visit the Burman University campus?
Some students find it helpful to visit our campus so they can get a feel of what life might be like at Burman University. However, to ensure the safety of our students, staff, faculty, and guests from the global impact of COVID-19, we have cancelled face-to-face visits and tours until further notice. We are developing online resources for a virtual campus visit. If you would more information please email email@example.com
Will my application or admission decision be delayed?
No! The Admissions office is still working full-time and you can expect to hear from Admissions within two weeks of completing your application.
What if I can’t take the provincial/diploma exams because they are cancelled?
Burman University will evaluate you for admission based on the class grades listed on your transcripts.
What if I can’t take the TOEFL /IELTS test because neither is being offered?
TOEFL offers a home edition test. More information can be found here: https://www.ets.org/s/cv/toefl/at-home/. The minimum required TOEFL score is 83.
We are also accepting the Duolingo English test. More information can be found here: https://englishtest.duolingo.com/home. The minimum required score is 110.
I’m applying as a transfer student and my classes have been moved online. Will my credits transfer?
Our regular transfer policy still applies. Consult the Academic Calendar (page 31 ) to review the transfer policy.
What if I want to postpone my acceptance?
Email firstname.lastname@example.org to request a deferment. We understand if you want to re-evaluate your travel plans and postpone starting university. We are happy to accommodate you as best we can.
How can I connect with my Academic Advisor?
To be able to connect with your Academic Advisor, you must first make sure that you have paid your confirmation deposit. If you have not done so, please contact Student Financial Services at email@example.com or call 1-800-661-8129, option 2. Once you have done that, please contact your Academic Advisor to speak with them about registering for classes.
How do I register for classes?
In order to register for classes, you must be in contact with your Academic Advisor. You will discuss with them your proposed classes for the semester, and they will walk you through the process.
Is the Student Financial Services office still available if I have questions or need assistance?
Yes, the Student Financial Services office is available. Our team of Financial Aid Officers will be able to guide you on what options are available to you. You can contact them at firstname.lastname@example.org or call 1-800-661-8129, option 2.
What will happen with my current registration deposit if I decide not to attend Burman University in the Fall?
Burman University’s registration deposit of $150 is non-refundable, but we will hold it for the student if they decide to defer their attendance for the future.
How will COVID-19 outbreak affect my Student Visa?
There is a possibility that your student visa will take longer to process, which may cause you to defer until the Winter semester or the next school year. If you need to defer, please contact Admissions at email@example.com.
CUE Quest (New Student Orientation)
Plans for CUE Quest are being developed in light of Burman’s decision to go with a hybrid system for FALL 2020. We will share those with our new students as they are finalized.